Drive. Our startup accelerator, designed to fast-track disruptive young businesses looking for global expansion.
In partnership with
Belron looks after around 15 million consumers each year in over 30 countries on six continents with a focus on service quality generating a very high level of customer satisfaction.
We make a difference by solving people’s problems with real care. We are the worldwide leaders in vehicle glass repair and replacement. We are the parent company behind 16 well-known brands across the globe, including Autoglass® in the UK, Carglass®, in Europe, SpeedyGlass® and Lebeau®, in Canada, and Safelite® in the US. In addition, we manage vehicle glass and other insurance claims on behalf of insurance customers. We are also expanding our services to focus on solving problems for people who need assistance with repairs to their vehicles and homes.
We are a truly global business, serving more than 15 million consumers in over 30 countries and generating over €3.3 billion in annual revenue. We are deeply committed to delivering the best service to our customers and partners, as shown by our group net promoter score (NPS) of 83%. We run our startup accelerator, Drive, to work with small businesses that can supercharge the service we provide, and bring new ways of improving our business.
Belron is a big business that values working with lots of other young companies. If you have a product or service and want to see how it works in the real world, we can really help you test, refine and improve it.
Mentoring from Belron & Entrepreneurs
Trial your product globally in one of our businesses
£200,000 investment fund
Sponsored visits to international operations
Dedicated desk space in our UK office
Access to a range of benefits and startup perks
Drive is looking for early stage and growth companies who would like to work with us. If you are developing an exciting new product or service in one of the following areas, we want to hear from you!
1. Disrupt our ways of working using Artificial Intelligence
We are looking for innovative applications of AI to help us improve the way we work - whether it's an idea to improve the way we interact with our customers and partners, to generate insights using data to better understand what happened and why, or to predict what could happen, to support us in making autonomous real-time decisions, or to use image data to help us diagnose damage or support our field technicians better.
2. Transform the vehicle body damage market
We are looking for ideas and solutions that can help us transform the motorist and insurer experience when solving a vehicle body damage problem or improve our internal processes and ways of working when completing a body damage repair.
3. Making our customer journey even better
Our aim is to solve our customer's problems with real care, so we'd like to be challenged with ideas that make our end to end customer journey personal, seamless and as easy as possible; from the first contact with us, to solving their problem and getting feedback on how we did.
4. Make working life easier for our people
Belron has over 13,000 technicians working in our branches and on the road delivering mobile service. We have hundreds of people working in our warehouses and supply chain, thousands working in our call centres, and thousands of support staff who take care of all the things we need to do so that our people can deliver a great experience for our customers.
5. Surprise us!
We are looking for ideas, products or services that could leverage our strengths in vehicle glass repair and replacement, while disrupting the solution to other types of everyday problems that people have.
We anticipate another great cohort and will ensure we help startups develop their business while bringing new ideas and innovation to Belron.
Craig WattDigital Development Manager - Customer Operations
I’m extremely excited to hear from start-ups who can help us use the power of artificial intelligence to transform our customers experience, make life easier for our people and create efficiencies for our business. In return, I’ll be helping you build relationships with key Belron stakeholders around the world and helping you get the most of your limited on the Drive program.
Nicolas LenoirHead of Customer Projects
After having been very successful within the Vehicle Glass Repair and Replacement (VGRR) over many years, we have started a new journey in another market segment: the Automotive Damage Repair and Replacement (ADRR). I am looking for innovative ideas and solutions to transform this market. As this is a very new service for us, we are exploring with a very open mind!
Stephen PayneCustomer Journey Team Manager
I am looking for any startup that can help us convert even more enquiries into appointments so we can continue to smash the records we keep setting! My team and I work closely with our Business Units and are keen to provide real 'hands on' support with the right startups to go on this journey together.
Peter RohrsHead of Customer and Operations
We have thousands of people taking care of all the things needed to deliver a great experience for our customers. I’m looking for great ideas and solutions that can make it easier for people. With my 15 years of Belron experience, I hope to bring my knowledge of and connections with the business to help you and Belron get the most from your Drive with Belron experience.
Guillaume DalbiezDigital Innovation and Architecture Manager
This year we want to hear about amazing projects from the startups, without constraints! The way we interact with each other and solve problems in our work is constantly evolving thanks to technological and organisational innovations, therefore it is crucial to be open and listen to as many ideas as possible. I help our businesses around the world understand and adopt innovative solutions, enabled by modern technology. I'm looking forward to leveraging my experience and relationships to enable truly innovative solutions find a place in Belron.
Nick BurtonChief Information and Digital Officer
I help Belron navigate technological change so we can really make a difference. I'm looking forward to seeing great examples of new ways of interacting with customers and colleagues, and truly innovative approaches to using data.